|
|
|
||||||||||||||||||||||||||||||
|
|
|||||||||||||||||||||||||||||||
|
|
|
|
|
|
|
||||||||||||||||||||||||||
|
|
|
|
|||||||||||||||||||||||||||||
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
||||||||||||||||
|
|
Electronic Invoice Delivery Requirements- U.S. Mail Delivery Surcharge
(1) http://www.opendns.com/terms/. Please review before using on your company's systems. DNS Servers are NOT supported by Final Connect Corporation. The servers specified here are recommendations not requirements. Customers may use any available DNS server as necessary to accomplish their respective business operations. DNS resolving issues are not supported by Final Connect and should be directed to the company providing such DNS servers. Our technical support line (949.709.8488) is available 24x7 but technical support emergencies are only responded to in accordance with the following schedule: Monday through Friday from 6:00am PST to 8:59pm PST and Saturday/Sunday from 9:00am PST to 4:00pm PST. If support is needed outside those hours, additional support plans are available for additional charges. If the line is not answered, any voice mails left on the voice mail system will be forwarded to an on-call technician. Only emergency outages are reviewed outside normal working hours (normal working hours are Monday through Friday, 9am PST to 4pm PST). Responses to all other questions, comments or concerns are deferred until normal working hours. Normal response times to non-critical issues will be at least 4 hours for level 2 (severely constrained network issues) and next business day for level 3, 4 or 5. Services outside those covered by the Internet Services agreement may incur additional charges and will be responded to on an availability basis only.
|
|
|||||||||||||||||||||||||||||
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
||||||||||||||||
|
|
|
|
|||||||||||||||||||||||||||||
|
TERMS OF USE -
August 12, 2008-
Copyright © 2000 Final Connect Corporation - PRIVACY POLICY |
|||||||||||||||||||||||||||||||
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
||||||||||||||||
